Privacy policy

Introduction

At Eat Smart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.eatsmart.pk.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

1.2 Payment Information

  • Payment details are securely processed through trusted third-party payment gateways

  • Eat Smart does not store or have direct access to your debit or credit card information

1.3 Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring or exit pages

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders

  • Communicate order updates and provide customer support

  • Improve our website, products, and services

  • Respond to inquiries and resolve issues

  • Send promotional messages or offers only with your consent

  • Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

  • Service providers for order processing, shipping, and payment handling

  • Legal authorities when required by law or regulatory obligations

All third parties are required to maintain the confidentiality and security of your data.

4. Cookies & Tracking Technologies

Eat Smart uses cookies and similar technologies to enhance your browsing experience.

Cookies help us to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve website functionality and user experience

You can disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Data Security

We take appropriate security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption

  • Trusted payment gateway integrations

  • Regular system monitoring and updates

While we strive to protect your data, no online transmission or electronic storage method is 100% secure. We continuously work to maintain high security standards.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or updates to your data

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. Eat Smart is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

Eat Smart reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We recommend reviewing this page periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: contact@eatsmart.pk
📱 WhatsApp: 0370-4360006

Your trust matters to us, and we are committed to keeping your information safe and secure.